Help You Finding Anything?
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What Sets Us Apart is Our Roots
It's nerve wracking to buy furniture online and I searched for months to find the perfect ones and finally I got them here. I got this Eiffel chair in black full upholstery for my restaurant. This was a great buy and amazing service. I would highly recommend.
I had been looking on Amazon and Wayfair Canada but couldn't really find what i was looking for. If you are looking on the mainstream sites i recommend having a good look at Bar Stools Canada. The pictures and descriptions are extremely accurate.
There are not too many places you can go to find nice quality counter height chairs. These are modern and clean lines. The Eiffel Chair is comfortable and it looks great. The wood is solid and well put together, i think it will hold up to years of service.
I love my new bar stool! Great look and great quality. I can also share that I had a very good experience with the company's service, from how they answered my questions to how they took such great care in packaging and shipping the chair to me.
Absolutely love this chair, the quality is superior and the price was very reasonable. The details the treads add to the back of it was more than I expected purchasing it sight unseen.
Loving it! The quality of the Teak wood and chair overall far exceeded my expectations. Personal direct online support appreciated.
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Leather Bar Stools
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In Lounge Yourself?
5 Ways To Add Feng Shui to Your Dining Room
“Feng shui” is an ancient Chinese concept that involves arranging spaces for optimal energy flow. Interior designers have been using this practice for generations. Color, placement,...
Sep 06 2022
Checklist to Buy the Right Bar Stools / Counter Stools / Kitchen Stools (3 min. Read)
VERTICAL FITTING (Stool Height) Most people find this the perfect height: height of seat top from floor = countertop height (see below) – 12 in Stools...
Jan 18 2022
Don’t Make the Same Mistakes! No.6 (2 min. read)
#6 Counter stools do not go with the decor of the room  Stools for the counter should match the rest of the room's decor. Let's...
Jan 18 2022
Don’t Make the Same Mistakes! No.5 (1 min. read)
#5 Buying Too Many or Too Few Counter Stools  Too Many The number of chairs that can be accommodated in a kitchen is usually determined by the...
Jan 18 2022
Don’t Make the Same Mistakes! No.4 (1 min. read)
#4 Swivel Stool Back Smashes Against Counter Edge Do you have any customers who are upset at your counter? We do, in fact. In that case,...
Jan 12 2022
Don’t Make the Same Mistakes! No.3 (1 min. read)
#3 Counter Stools are Not Child-FriendlyYou're doing something like unloading the dishwasher or slicing vegetables. At the kitchen island, your children are having breakfast or completing...
Jan 12 2022
Don’t Make the Same Mistakes! No.2 (3 min. read)
#2 Counter Stools are Uncomfortable You'd be shocked how many people regret purchasing unsuitable stools. Do you see yourself having a short five-minute coffee at your...
Jan 11 2022
Don’t Make the Same Mistakes! No.1 (1 min. read)
The truth is that counters and stools aren’t as standardized as dining room tables and chairs. There’s a lot to consider when picking counter or bar...
Sep 25 2021
Get Familiar with the Main Stool Features (2 min. read)
What Are They and Why Are They Important? Let us begin with explaining them one by one in details here. Â Width and Depth will together...
Sep 25 2021
How To Measure Their Sizes? Simplified! (1 min. read)
All the measurements of a Bar Stool you will ever need to know are shown here! An easy and simple counter stool guide for barstool dimensions, bar...
Sep 25 2021
Enhanced Returns & Exchanges Policy for a Hassle-Free Shopping Experience:
At Your Bar Stools Canada, we're committed to ensuring you fall in love with your purchase. However, we understand that sometimes, things might not work out as expected. Afraid not, because we've designed a returns and exchanges policy that's understandable, easy to use, and totally non-threatening. Here's the simplified process:
Simple Steps for a Smooth Return or Exchange
- Quick Notification: If your purchase isn’t quite right, reach out within 2 days after delivery. We’re all ears at [returns@YourBarStools.ca].
- Condition of Return: Ensure the item remains in pristine condition - unwrapped carefully without assembly or use, and repackage it in its original packaging. It’s that simple!
- Effortless Process: After we’ve approved your return pending inspection result at the warehouse upon arrival, we’ll guide you through the next steps. Though return shipping is yours to arrange, remember, it’s a rare step for our customers, who almost always find more to love than they expect!
- Damages and Defects: If by a slim chance your item arrives damaged or defective, rest assured, we’ve got the return shipping fees covered if replacement cannot be provided.
- What’s Not Returnable: There are a few items like those marked as final sale or “non-returnable,” and gift cards, that we can’t take back. But for everything else, we’re here to work things out.
- Your Satisfaction is Our Priority: In the unlikely event you need to return something due to a defect, and we can’t replace it, we'll issue a refund as explained below. Plus, with store credit valid for a full year, you have ample time to find just the thing that makes your heart sing.
Steps to Making Returns Easy
Inspect Your Items on Arrival
Please take a moment to inspect your items as soon as they arrive. For any concerns or questions, our customer service team is on standby to ensure your total satisfaction and guide you through the next steps. We want you to be thrilled with your purchase and are always here to help.
How to Initiate a Return
Pack the item(s) securely in the original packaging and choose an appropriate courier with full insurance coverage and traceable shipping method. Please note that we cannot issue refunds for items that are damaged during return shipping or for returns that fail to arrive. Once we receive your returned item(s) and inspect them, we will process your refund or exchange as swiftly as possible.
Remember, our aim is to make returns as easy and hassle-free for you as we can.
Requirements for Item Condition Upon Return
To ensure a smooth return process, it's essential that the items you send back meet our condition requirements. Please make sure that the item(s) are free of any damages, have never been used or modified, and remain unassembled. We also require that you return the item(s) in their original packaging. If the original packaging includes wooden pallets, make sure to place the packaging over these pallets in the same manner as it was received. This helps protect the item(s) during transportation and ensures that they arrive back to us in the condition necessary for processing your return. Adhering to these guidelines is crucial for a successful return and to qualify for the store credit refund option. Thank you for your cooperation and understanding.
Refund Options
We offer refunds only in the form of store credit at this time. This allows you to choose another item that better meets your needs or desires without waiting for a bank processing period. Please note, for items returned that are not defective or were correctly shipped, a 40% restocking fee will be applied. This fee is deducted from the store credit amount to cover processing and restocking costs. We aim to keep our prices competitive and our stock fresh, and this policy helps us achieve that. While we do not offer refunds to the original form of payment, we believe our store credit option provides a flexible alternative to ensure you find exactly what you're looking for. Thank you for your understanding.
Our Business Model is Your Difference
Our business model is centred around offering the lowest prices for high-quality products. Unlike many retailers who include the cost of annual returns in their initial prices, causing all customers to indirectly pay for returns, we adopt a different approach. We separate actual costs from estimated costs to ensure transparency. Additionally, we provide Free Shipping on all orders, absorbing the cost ourselves without hiding it in the product price, unlike many competitors.
Should You Need Styling Help Before Checkout - Contact Us
Do you have any styling queries before completing your purchase? As a complimentary service, we provide expert interior design advice. Send us your images, and just hold tight!
Should you have any additional questions or concerns regarding your return, feel free to contact us by email or phone. Our committed customer support team is always here to help and guarantee your satisfaction.
Definition of Defective or Damaged Items
Our return policy states that a product is defective or damaged if it has features that affect its usability (function wise and full aesthetics from outside), making it not suitable or safe for its intended use.
What qualifies as defects or damage?
Defects or damage include significant issues that hamper the product's use, like a crack in the wood, broken pieces from transportation, major scratches or dents that can't be retouched, and faulty mechanisms.
What doesn't count as defects or damage?
Examples of what doesn't constitute a defect or damage include, but not limited to, natural characteristics like wood grains and eye marks, wrinkles on the bent metal, minor paint imperfections, local workmanship variations, Missing pieces or accessories, and differences in wood products' colour or texture.
Standard Procedure:
If you think you've received a defective or damaged item, please send us detailed images right away at return@yourbarstools.ca. We'll review the images asap and give you instructions on how to proceed. Our goal is a swift and practical resolution, which most likely will involve rushing replacement (partial or as a whole) and/or compensation for a retouch.
We are committed to your satisfaction and will work with you to resolve any issues with your purchase.
Exchange Procedure:
If you wish to exchange an item, please be aware that the initial order must first be processed as a return. Once we have received and inspected the returned item to confirm it meets our return criteria, we will initiate your refund accordingly. After this process is complete, you will need to place a new order for the desired item. This two-step procedure ensures a smooth and efficient handling of exchanges, allowing us to maintain accurate records and inventory levels. If you have any questions or need assistance with this process, please contact our customer service team.
Order Cancellation:
If you need to cancel an order, you have a 30-minute window from the time of purchase to email us at sales@yourbarstools.ca and notify us in writing. After this period, the order will be processed, and once it has been shipped, it cannot be cancelled or modified. We recommend acting quickly to ensure your cancellation request is received within this timeframe. If you miss this window, you will need to follow our standard return or exchange procedures after receiving the product.
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