

After placing your order, you will receive a confirmation email indicating we have received your order and pre-authorized your credit card. If an item is backordered or unavailable, we will notify you via email.
In-stock items typically ship within a few business days. You’ll receive tracking once dispatched. Delivery time depends on location and carrier. We pack carefully to reduce damage in transit.
Enjoy free shipping on (the Contiguous) US and Canada orders over $550 with standard shipping (excluding Newfoundland & Labrador, territories, and remote regions in Canada). Flat rate of $120 applies to orders below $550. We do not deliver to PO Box addresses. Standard shipping includes curb side delivery to your front door or apartment lobby. Once shipped, average delivery times is 5-7 business days for the West Coast, and 2-3 business days for the East Coast locations.
From Beginning to End, you will be assigned with a dedicated agent to keep you posted and answer your questions all throughout the process.
Upholstery and slipcover warranties vary by fabric grade as follows:
These warranties apply solely to the upholstery and slipcovers, excluding the product framework. The framework and structures are warranted against factory defects for one (1) year.
We recommend keeping the original packaging. If a return is necessary and the original packaging is unavailable, the customer is responsible for ensuring the product is safely packaged. See More Here.
Returns: No-remorse returns (changed mind) are accepted if requested within 48 hours of delivery. Items must be unused, unassembled, like-new, and in original packaging. Return shipping is paid by the customer (tracked + insured required). A 40% restocking fee applies. Refunds are issued as store credit (valid 12 months) after inspection.
Damage/Defect: Report within 24 hours of delivery with photos to returns@yourbarstools.ca.
To be clear, "free" return shipping is not actually free! It just appears that way but the shipping company still charges a fee to the business, and the product price is raised to compensate. That means free return shipping may not be so free after all, as you’re actually paying the shipping cost in the product price. And you may be thinking the retailers are doing you the favour. Quite a clever trick, really.
We work harder to make sure you never need one.
The result: fewer than 1% of our orders lead to a return request, year after year. The best return is the one you never need to make.
To deliver the highest quality products at the most affordable prices. After all, isn't this the essence of online shopping?
The Pera bar stool is a bar stool with an orange PPM seat and a natural solid wood base. The counter version has a 24 in seat for counters 35 to 37 in high; the bar version seats at 29 in for bars 41 to 43 in high.
Your seating relies on inject-molded polyurethane foam resting on an S-shaped spring steel frame. This combination maintains the cushion shape under heavy use while flexing under your thighs. The wooden handle back braces your lower spine during long meal prep sessions. The orange fabric surface tolerates quick cleanup after spills using a slightly damp cloth.
Measure the floor to your countertop underside to choose the proper size for your workspace. Leave exactly 10 to 12 in of gap between the seat and the counter edge to ensure comfortable knee clearance. Review the bar stool height guide for accurate dimensions.
Pair the bright orange PPM seat with white painted cabinetry or stone countertops to create visual warmth. Ground the area effectively by matching the natural wood grain to black fixtures or light oak flooring.
Mail a photo of your kitchen layout for a bespoke digital mockup showing this stool in your environment. Request the custom visualization directly through See It In Your Space.
What counter height does the Pera bar stool fit?
The counter model aligns with 35 to 37 in counters. The bar model supports standard 41 to 43 in bars. All orders ship within 5 business days. In-stock units ship within 5 business days of order confirmation. An orange PPM seat carries a 5-year warranty, and the natural wood base includes a 1-year warranty.
How many Pera bar stools fit at my island?
Allocate between 26 to 30 in of clearance per stool measured from centre to centre. A 6 ft island accommodates 2 to 3 stools comfortably, while an 8 ft island fits 3 to 4. Consult the bar and counter stool buying guide for layout spacing calculations.
How do I clean the orange PPM seat?
Address liquid accidents immediately by wiping the surface with a damp cloth and mild soap. Allow the fabric to air dry thoroughly. Maintain the wood frame using only a dry cloth, ensuring you never soak the solid timber surface.
Quick Summary (No Surprises):
Important context: We are a reseller and many items ship from vendor/distribution partners. Returns involve real shipping and handling costs. We keep pricing competitive by separating these costs from product pricing rather than building “free returns” into every item.
If you are unsure about sizing, seat height, materials, or colour tone, please contact us before ordering. We will help you confirm the right choice.
We accept no-remorse returns only when all conditions below are met:
Not returnable: final sale / marked non-returnable items, gift cards, assembled/used items, modified items, or items without original packaging/protection.
Important: If the return arrives damaged due to insufficient packaging or shipping damage, the return may be rejected or store credit may be reduced based on the condition received.
If your return is approved and passes inspection:
Example: Item price $1,000 → Restocking fee (40%) $400 → Store credit issued $600 (after inspection).
Please inspect your items as soon as they arrive.
Report damage/defects within 24 hours of delivery by emailing returns@yourbarstools.ca with:
Why 24 hours? Courier claims often require timely reporting. Late reports may limit what we can claim from the courier.
Depending on product type and vendor availability, we may provide replacement parts, replacement item, or a practical resolution such as a retouch/repair solution. If a return is required for a verified defect/damage and replacement cannot be provided, we will confirm the next steps and whether return shipping is covered for that case.
If any hardware or parts are missing, email us within 24 hours of delivery. This is handled as a support issue (not a no-remorse return). We will coordinate shipment of missing parts.
Exchanges are processed as a return first. Once the return is approved and inspected, store credit is issued (no-remorse returns include the 40% restocking fee), and you can place a new order for the desired item.
You may request cancellation within 2–3 hours of purchase by emailing sales@yourbarstools.ca.
Cancellation is only possible if the order has not entered processing/fulfillment. Once shipped, an order cannot be cancelled.
Questions?
Email returns@yourbarstools.ca. If you’re unsure about sizing, seat height, materials, or fit, contact us before ordering—we’ll help you confirm the right choice.
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