

After placing your order, you will receive a confirmation email indicating we have received your order and pre-authorized your credit card. If an item is backordered or unavailable, we will notify you via email.
In-stock items typically ship within a few business days. You’ll receive tracking once dispatched. Delivery time depends on location and carrier. We pack carefully to reduce damage in transit.
Enjoy free shipping on (the Contiguous) US and Canada orders over $550 with standard shipping (excluding Newfoundland & Labrador, territories, and remote regions in Canada). Approximately $300 surcharge may apply to remote locations outside major centres, in which case it will be advised after checkout. Note: We do not deliver to PO Box addresses. Standard shipping includes delivery to your front door or apartment lobby. Once shipped, average delivery times is 5-7 business days for the West Coast, and 2-3 business days for the East Coast locations.
From Beginning to End, you will be assigned with a dedicated agent to keep you posted and answer your questions all throughout the process.
Upholstery and slipcover warranties vary by fabric grade as follows:
These warranties apply solely to the upholstery and slipcovers, excluding the product framework. The framework and structures are warranted against factory defects for one (1) year.
We recommend keeping the original packaging. If a return is necessary and the original packaging is unavailable, the customer is responsible for ensuring the product is safely packaged. See More Here.
Returns: No-remorse returns (changed mind) are accepted if requested within 48 hours of delivery. Items must be unused, unassembled, like-new, and in original packaging. Return shipping is paid by the customer (tracked + insured required). A 40% restocking fee applies. Refunds are issued as store credit (valid 12 months) after inspection.
Damage/Defect: Report within 24 hours of delivery with photos to returns@yourbarstools.ca.
To be clear, "free" return shipping is not actually free! It just appears that way but the shipping company still charges a fee to the business, and the product price is raised to compensate. That means free return shipping may not be so free after all, as you’re actually paying the shipping cost in the product price. And you may be thinking the retailers are doing you the favour. Quite a clever trick, really.
Work much harder to reduce our costs. First and foremost, we offer the best curated collections in the market. We continuously find better ways to explain every detail in a language you understand, rather than relying on manufacturers' descriptions. Our product pages are visually stunning, and we are always available to personally respond to your inquiries, ensuring you make the most informed decisions. Additionally, we offer free consultations with our professional interior designer when needed.
We also cover the shipping costs to your door. When extra protection is necessary, we opt to ship on wooden pallets, despite the higher cost. This commitment to quality is why our return request rates have been less than 1% for consecutive years—because we always exceed expectations.
To deliver the highest quality products at the most affordable prices. After all, isn't this the essence of online shopping?
The Rumi Rattan Counter Stool is a cane bar stool with a padded seat, natural woven cane back and a dark brown beech wood base. This version features a counter seat height at 26 inches, which fits kitchen counters between 35 and 37 inches tall, and a bar set height at 30 inches that fits counters between 41 and 43 inches.
Comfortable padded ppm seat and the open weave of the cane back allows steady airflow during long meals. You lean against the curved backrest for reliable lower back support without taking up extra room. The solid wood frame keeps the stool grounded on smooth floors. You can wipe down the upholstery quickly since the natural fibres resist absorbing spills.
Measure from your floor to the underside of your countertop before selecting a model. Leave 10 to 12 inches of vertical clearance between the seat pad and the counter edge for comfortable movement. Review our bar stool height guide for standard island measurements.
The dark brown wood legs provide a clear visual break against white or light grey painted cabinetry. The light cane texture softens polished quartz tops and aligns neatly with matte black hardware finishes.
Send us a photo of your kitchen and we will show this stool in your space before you buy through our See It In Your Space tool.
This model is built for 35-inch to 37-inch kitchen counters, sitting at a 26-inch height minimum, and 41-43 inch counters, sitting at a 30-inch high.
You should allocate 26 to 30 inches of running space between each stool measured from centre to centre. A six-foot island comfortably fits two to three stools, while an eight-foot width holds three to four. We outline full spacing calculations in our bar stool buying guide.
Wipe the woven surface with a dampened cloth and mild soap, then dry it completely to prevent fibre loosening. Keeping the finish dry ensures the stool stays ready for daily family meals year after year.
Rattan counter stools bring effortless sophistication to your kitchen or bar area. Rattan counter stools offer natural warmth and a relaxed, breezy look, seamlessly fitting into contemporary, coastal, or rustic interiors. Their lightweight design allows easy movement, while the sturdy frame ensures years of comfort—a stylish solution for both casual breakfasts and entertaining.
Wicker bar stools Canada deliver laid-back elegance and functional comfort to bar spaces or kitchen islands. Wicker bar stools Canada showcase beautiful weaving and a breezy construction that’s perfect for relaxed get-togethers or creating a coastal-inspired look, with the added benefit of being easy to move for indoor or outdoor needs.
Cane stool brings versatile function and simple style wherever it’s placed. The cane stool is perfect as an extra seat, a side table, or a decorative accent in living rooms, bedrooms, or entryways, with its woven top and lightweight build adding a subtly handcrafted look that adapts to changing needs and decor.
Counter Seat H 26" - H 38.5" W 21" D 17"
Bar Seat H 30" - H 42.5" W 18" D 19"
WEIGHT CAP (LB) 300
Quick Summary (No Surprises):
Important context: We are a reseller and many items ship from vendor/distribution partners. Returns involve real shipping and handling costs. We keep pricing competitive by separating these costs from product pricing rather than building “free returns” into every item.
If you are unsure about sizing, seat height, materials, or colour tone, please contact us before ordering. We will help you confirm the right choice.
We accept no-remorse returns only when all conditions below are met:
Not returnable: final sale / marked non-returnable items, gift cards, assembled/used items, modified items, or items without original packaging/protection.
Important: If the return arrives damaged due to insufficient packaging or shipping damage, the return may be rejected or store credit may be reduced based on the condition received.
If your return is approved and passes inspection:
Example: Item price $1,000 → Restocking fee (40%) $400 → Store credit issued $600 (after inspection).
Please inspect your items as soon as they arrive.
Report damage/defects within 24 hours of delivery by emailing returns@yourbarstools.ca with:
Why 24 hours? Courier claims often require timely reporting. Late reports may limit what we can claim from the courier.
Depending on product type and vendor availability, we may provide replacement parts, replacement item, or a practical resolution such as a retouch/repair solution. If a return is required for a verified defect/damage and replacement cannot be provided, we will confirm the next steps and whether return shipping is covered for that case.
If any hardware or parts are missing, email us within 24 hours of delivery. This is handled as a support issue (not a no-remorse return). We will coordinate shipment of missing parts.
Exchanges are processed as a return first. Once the return is approved and inspected, store credit is issued (no-remorse returns include the 40% restocking fee), and you can place a new order for the desired item.
You may request cancellation within 2–3 hours of purchase by emailing sales@yourbarstools.ca.
Cancellation is only possible if the order has not entered processing/fulfillment. Once shipped, an order cannot be cancelled.
Questions?
Email returns@yourbarstools.ca. If you’re unsure about sizing, seat height, materials, or fit, contact us before ordering—we’ll help you confirm the right choice.