

After placing your order, you will receive a confirmation email indicating we have received your order and pre-authorized your credit card. If an item is backordered or unavailable, we will notify you via email.
In-stock items typically ship within a few business days. You’ll receive tracking once dispatched. Delivery time depends on location and carrier. We pack carefully to reduce damage in transit.
Enjoy free shipping on (the Contiguous) US and Canada orders over $550 with standard shipping (excluding Newfoundland & Labrador, territories, and remote regions in Canada). Approximately $300 surcharge may apply to remote locations outside major centres, in which case it will be advised after checkout. Note: We do not deliver to PO Box addresses. Standard shipping includes delivery to your front door or apartment lobby. Once shipped, average delivery times is 5-7 business days for the West Coast, and 2-3 business days for the East Coast locations.
From Beginning to End, you will be assigned with a dedicated agent to keep you posted and answer your questions all throughout the process.
Upholstery and slipcover warranties vary by fabric grade as follows:
These warranties apply solely to the upholstery and slipcovers, excluding the product framework. The framework and structures are warranted against factory defects for one (1) year.
We recommend keeping the original packaging. If a return is necessary and the original packaging is unavailable, the customer is responsible for ensuring the product is safely packaged. See More Here.
Returns: No-remorse returns (changed mind) are accepted if requested within 48 hours of delivery. Items must be unused, unassembled, like-new, and in original packaging. Return shipping is paid by the customer (tracked + insured required). A 40% restocking fee applies. Refunds are issued as store credit (valid 12 months) after inspection.
Damage/Defect: Report within 24 hours of delivery with photos to returns@yourbarstools.ca.
To be clear, "free" return shipping is not actually free! It just appears that way but the shipping company still charges a fee to the business, and the product price is raised to compensate. That means free return shipping may not be so free after all, as you’re actually paying the shipping cost in the product price. And you may be thinking the retailers are doing you the favour. Quite a clever trick, really.Â
Work much harder to reduce our costs. First and foremost, we offer the best curated collections in the market. We continuously find better ways to explain every detail in a language you understand, rather than relying on manufacturers' descriptions. Our product pages are visually stunning, and we are always available to personally respond to your inquiries, ensuring you make the most informed decisions. Additionally, we offer free consultations with our professional interior designer when needed.
We also cover the shipping costs to your door. When extra protection is necessary, we opt to ship on wooden pallets, despite the higher cost. This commitment to quality is why our return request rates have been less than 1% for consecutive years—because we always exceed expectations.
To deliver the highest quality products at the most affordable prices. After all, isn't this the essence of online shopping?
The Eiffel Arm Ana is a counter and bar stool with a brick PPM seat and a black powder-coated metal base with walnut accents. The counter model sits 23 in off the floor for 35 to 37 in kitchen counters; the bar model sits 28 in off the floor for 41 to 43 in bars.
A reinforced steel frame runs beneath the cushion to distribute weight evenly. S-shaped springs connect the frame to inject-polyurethane foam, keeping the seat flexible over time. The padded backrest tilts slightly to match how you sit naturally. You get consistent support whether you are working at your island or eating dinner.
Use a tape measure to record the floor-to-counter distance before choosing a size. Keep 10 to 12 in of clearance between the seat and the countertop edge so your thighs never hit the wood. Read our bar stool height guide to confirm the ideal spacing for your layout.
The brick upholstered seat adds quiet warmth against white painted cabinetry and pale marble islands. The matte black metal frame complements brushed black appliance handles and brings a grounded contrast to light wood floors.
Send us a photo of your kitchen and we will show this stool in your space before you buy through our See It In Your Space service.
What counter height does the Eiffel Arm Ana fit? The upright counter model aligns with standard 35 to 37 in work surfaces. The taller variant matches elevated 41 to 43 in serving bars.
How many Eiffel Arm Ana stools fit at my island? Reserve 26 to 30 in per stool for comfortable arm movement and hip space. A 6 ft run holds two to three seats, while an 8 ft run comfortably takes three to four.
How do I clean the PPM seat? Wipe stains quickly with a damp cloth and mild soap, then pat dry. Learn more maintenance steps in our leather bar stool guide.
Eiffel Arm Ana is a metal-base and faux-leather-seat island stool and comes in counter height and bar height dimensions for your kitchen island. Assorted seat colour choices of Eiffel Arm Ana kitchen stool will elevate all types of kitchens and dining venues. Eiffel Arm Ana counter stool is a modern and contemporary kitchen counter stool with upholstered comfortable seat and high leaning backrest for ergonomic climax. Exclusively Designed.
Eiffel Arm Ana is a unique stool with a comfortable upholstered seat and backrest on steel legs available in black powder with gold bracelets and full round footrest. The footrests are fixed inside the four-leg frame. Thanks to skillful use of wood metal workmanship, Eiffel Arm Ana bar and counter stools can also be considered as the traditional styling piece in addition to contemporary-modern design look in your kitchen and dining venues.
Eiffel Arm Ana Bar Stool is also commercial grade bar stool designed to last and look great in your food service location for contemporary design. Â
PPM is the newest upholstery material that resembles the qualities of genuine leather! Durable and breathable material that is perfect for every season!
It is one of the finest leathers with a thickness of 1.5mm which promotes strength and prevents any possible tearing, sagging, shrinking or such.
Quick Summary (No Surprises):
Important context: We are a reseller and many items ship from vendor/distribution partners. Returns involve real shipping and handling costs. We keep pricing competitive by separating these costs from product pricing rather than building “free returns” into every item.
If you are unsure about sizing, seat height, materials, or colour tone, please contact us before ordering. We will help you confirm the right choice.
We accept no-remorse returns only when all conditions below are met:
Not returnable: final sale / marked non-returnable items, gift cards, assembled/used items, modified items, or items without original packaging/protection.
Important: If the return arrives damaged due to insufficient packaging or shipping damage, the return may be rejected or store credit may be reduced based on the condition received.
If your return is approved and passes inspection:
Example: Item price $1,000 → Restocking fee (40%) $400 → Store credit issued $600 (after inspection).
Please inspect your items as soon as they arrive.
Report damage/defects within 24 hours of delivery by emailing returns@yourbarstools.ca with:
Why 24 hours? Courier claims often require timely reporting. Late reports may limit what we can claim from the courier.
Depending on product type and vendor availability, we may provide replacement parts, replacement item, or a practical resolution such as a retouch/repair solution. If a return is required for a verified defect/damage and replacement cannot be provided, we will confirm the next steps and whether return shipping is covered for that case.
If any hardware or parts are missing, email us within 24 hours of delivery. This is handled as a support issue (not a no-remorse return). We will coordinate shipment of missing parts.
Exchanges are processed as a return first. Once the return is approved and inspected, store credit is issued (no-remorse returns include the 40% restocking fee), and you can place a new order for the desired item.
You may request cancellation within 2–3 hours of purchase by emailing sales@yourbarstools.ca.
Cancellation is only possible if the order has not entered processing/fulfillment. Once shipped, an order cannot be cancelled.
Questions?
Email returns@yourbarstools.ca. If you’re unsure about sizing, seat height, materials, or fit, contact us before ordering—we’ll help you confirm the right choice.
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