

After placing your order, you will receive a confirmation email indicating we have received your order and pre-authorized your credit card. If an item is backordered or unavailable, we will notify you via email.
In-stock items typically ship within a few business days. You’ll receive tracking once dispatched. Delivery time depends on location and carrier. We pack carefully to reduce damage in transit.
Enjoy free shipping on (the Contiguous) US and Canada orders over $550 with standard shipping (excluding Newfoundland & Labrador, territories, and remote regions in Canada). Flat rate of $120 applies to orders below $550. We do not deliver to PO Box addresses. Standard shipping includes curb side delivery to your front door or apartment lobby. Once shipped, average delivery times is 5-7 business days for the West Coast, and 2-3 business days for the East Coast locations.
From Beginning to End, you will be assigned with a dedicated agent to keep you posted and answer your questions all throughout the process.
Upholstery and slipcover warranties vary by fabric grade as follows:
These warranties apply solely to the upholstery and slipcovers, excluding the product framework. The framework and structures are warranted against factory defects for one (1) year.
We recommend keeping the original packaging. If a return is necessary and the original packaging is unavailable, the customer is responsible for ensuring the product is safely packaged. See More Here.
Returns: No-remorse returns (changed mind) are accepted if requested within 48 hours of delivery. Items must be unused, unassembled, like-new, and in original packaging. Return shipping is paid by the customer (tracked + insured required). A 40% restocking fee applies. Refunds are issued as store credit (valid 12 months) after inspection.
Damage/Defect: Report within 24 hours of delivery with photos to returns@yourbarstools.ca.
To be clear, "free" return shipping is not actually free! It just appears that way but the shipping company still charges a fee to the business, and the product price is raised to compensate. That means free return shipping may not be so free after all, as you’re actually paying the shipping cost in the product price. And you may be thinking the retailers are doing you the favour.
What Do We Do Instead of Free Returns?
We work harder to make sure you never need one.
The result: fewer than 1% of our orders lead to a return request, year after year. The best return is the one you never need to make.
To deliver the highest quality products at the most affordable prices. After all, isn't this the essence of online shopping?
The Plattner dining arm chair is a restaurant-ready chair with a bone PPM faux leather seat and a solid wood beech base in a walnut finish. The seat sits 18.1 in high, and the chair measures 20.9 in wide by 23.2 in deep by 30.3 in high, with a 350 lb weight rating. It suits tables 28 to 30 in high. Your Bar Stools Canada ships in-stock versions across Canada within about 5 business days. Shipping is free over $550, otherwise $120 flat. The same chair also comes with a beige grey fabric seat on the same walnut-finish beech base. In-stock versions ship within about 5 business days.
The PPM faux leather resists daily scuffs and blocks UV light from fading the hue. Solid wood legs deliver consistent stability across multiple covers per day. Stocked inventory ships within 5 business days. The PPM upholstery carries a 5-year warranty, and base structures carry a 1-year warranty.
This arm chair fits formal dining rooms, hotel breakfast lounges, or busy café layouts. Plan for roughly 24 in of table edge per seat. Because armrests extend outward, leave about 36 in behind each pulled-out chair for staff movement.
Trade Programme secures supply when renovation timelines tighten. For orders of 12 or more units, our Trade Programme offers volume pricing and priority stock allocation. Reference the restaurant seating guide to match your floor plan.
Is the Plattner Cream Leather Dining Arm Chair suitable for restaurant use? Yes. The PPM finish withstands constant guest turnover and routine sanitising without peeling.
How many chairs fit at a restaurant table? Allocate 24 in along each table perimeter for one unit. A 24 in two-top fits two chairs, a 30 to 36 in table clears two to four, and a 42 in or wider setup seats four comfortably. Consult the coffee shop chairs buying guide for deeper layout strategies.
How do I clean the seat? Dust weekly with a dry cotton cloth. Scrub settled stains with a soft rag dipped in warm water and mild soap, then buffer the area dry. Skip abrasive pads and strong solvents entirely.
Cream leather dining arm chairs offer an array of styling advantages that contribute to their popularity. First and foremost, their neutral tone makes them versatile and compatible with virtually any colour scheme, allowing them to blend seamlessly into your existing décor. Their creamy hue also adds warmth to the dining space, creating an inviting aura that encourages convivial gatherings. In terms of material, leather exudes a sense of luxury and sophistication, enhancing the elegant atmosphere of your dining room.
It also pairs beautifully with a wide range of textures, such as wood, metal, and glass, offering endless possibilities for styling. Notably, cream leather dining arm chairs require minimal maintenance, as they are easy to clean and resistant to staining. Their durability makes them a practical choice for a space that sees regular use. In essence, cream leather dining arm chairs offer a unique blend of style, functionality, and longevity, making them an excellent addition to any dining room.
Quick Summary (No Surprises):
Important context: We are a reseller and many items ship from vendor/distribution partners. Returns involve real shipping and handling costs. We keep pricing competitive by separating these costs from product pricing rather than building “free returns” into every item.
If you are unsure about sizing, seat height, materials, or colour tone, please contact us before ordering. We will help you confirm the right choice.
We accept no-remorse returns only when all conditions below are met:
Not returnable: final sale / marked non-returnable items, gift cards, assembled/used items, modified items, or items without original packaging/protection.
Important: If the return arrives damaged due to insufficient packaging or shipping damage, the return may be rejected or store credit may be reduced based on the condition received.
If your return is approved and passes inspection:
Example: Item price $1,000 → Restocking fee (40%) $400 → Store credit issued $600 (after inspection).
Please inspect your items as soon as they arrive.
Report damage/defects within 24 hours of delivery by emailing returns@yourbarstools.ca with:
Why 24 hours? Courier claims often require timely reporting. Late reports may limit what we can claim from the courier.
Depending on product type and vendor availability, we may provide replacement parts, replacement item, or a practical resolution such as a retouch/repair solution. If a return is required for a verified defect/damage and replacement cannot be provided, we will confirm the next steps and whether return shipping is covered for that case.
If any hardware or parts are missing, email us within 24 hours of delivery. This is handled as a support issue (not a no-remorse return). We will coordinate shipment of missing parts.
Exchanges are processed as a return first. Once the return is approved and inspected, store credit is issued (no-remorse returns include the 40% restocking fee), and you can place a new order for the desired item.
You may request cancellation within 2–3 hours of purchase by emailing sales@yourbarstools.ca.
Cancellation is only possible if the order has not entered processing/fulfillment. Once shipped, an order cannot be cancelled.
Questions?
Email returns@yourbarstools.ca. If you’re unsure about sizing, seat height, materials, or fit, contact us before ordering—we’ll help you confirm the right choice.
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