

After placing your order, you will receive a confirmation email indicating we have received your order and pre-authorized your credit card. If an item is backordered or unavailable, we will notify you via email.
In-stock items typically ship within a few business days. You’ll receive tracking once dispatched. Delivery time depends on location and carrier. We pack carefully to reduce damage in transit.
Enjoy free shipping on (the Contiguous) US and Canada orders over $550 with standard shipping (excluding Newfoundland & Labrador, territories, and remote regions in Canada). Approximately $300 surcharge may apply to remote locations outside major centres, in which case it will be advised after checkout. Note: We do not deliver to PO Box addresses. Standard shipping includes delivery to your front door or apartment lobby. Once shipped, average delivery times is 5-7 business days for the West Coast, and 2-3 business days for the East Coast locations.
From Beginning to End, you will be assigned with a dedicated agent to keep you posted and answer your questions all throughout the process.
Upholstery and slipcover warranties vary by fabric grade as follows:
These warranties apply solely to the upholstery and slipcovers, excluding the product framework. The framework and structures are warranted against factory defects for one (1) year.
We recommend keeping the original packaging. If a return is necessary and the original packaging is unavailable, the customer is responsible for ensuring the product is safely packaged. See More Here.
Returns: No-remorse returns (changed mind) are accepted if requested within 48 hours of delivery. Items must be unused, unassembled, like-new, and in original packaging. Return shipping is paid by the customer (tracked + insured required). A 40% restocking fee applies. Refunds are issued as store credit (valid 12 months) after inspection.
Damage/Defect: Report within 24 hours of delivery with photos to returns@yourbarstools.ca.
To be clear, "free" return shipping is not actually free! It just appears that way but the shipping company still charges a fee to the business, and the product price is raised to compensate. That means free return shipping may not be so free after all, as you’re actually paying the shipping cost in the product price. And you may be thinking the retailers are doing you the favour. Quite a clever trick, really.
Work much harder to reduce our costs. First and foremost, we offer the best curated collections in the market. We continuously find better ways to explain every detail in a language you understand, rather than relying on manufacturers' descriptions. Our product pages are visually stunning, and we are always available to personally respond to your inquiries, ensuring you make the most informed decisions. Additionally, we offer free consultations with our professional interior designer when needed.
We also cover the shipping costs to your door. When extra protection is necessary, we opt to ship on wooden pallets, despite the higher cost. This commitment to quality is why our return request rates have been less than 1% for consecutive years—because we always exceed expectations.
To deliver the highest quality products at the most affordable prices. After all, isn't this the essence of online shopping?
The Prouve is a contemporary armchair-style dining chair with a cream PPM seat and a black metal base accented by solid beech armrests in a walnut finish. Exclusively designed by sohoConcept, this dependable metal dining chair supports heavy foot traffic in restaurants, cafés, hotels, and boardrooms.
At 32.5 in high, 24 in wide, and 25.5 in deep, this durable metal dining chair provides ample seating space. The overall proportions pair well with 28 to 30 in restaurant tables while leaving comfortable leg clearance.
Manufactured in Turkey under industry standards, this commercial grade chair uses 1.5 mm thick PPM material to endure repeated daily use. The upholstery remains breathable across seasons and resists the tearing or sagging common in softer materials. Reinforced joints in the black metal frame keep the piece stable during busy service periods. Hardwood armrests add lasting value by resisting wear at contact points.
Position these chairs in hotel breakfast rooms or café layouts where guests need back support during longer meals. The walnut-finish beech accents introduce natural texture to modern dining decor without overwhelming bold color palettes. Plan approximately 24 in of table edge per chair to allow guests to sit and stand easily. When design constraints permit, allocate about 36 in behind pulled-out chairs to maintain clear aisles for waitstaff circulation.
For orders of 12 or more units, our Trade Programme offers volume pricing and priority stock allocation. These arrangements protect margins during large-scale refresh projects. Match layout requirements with the restaurant seating guide for technical sizing reference. Ready-stock items dispatch within 5 business days to meet delivery deadlines.
Is the Prouve dining chair suitable for restaurant use?
Yes, the Prouve carries a commercial grade designation and includes robust frame construction tailored for hospitality environments.
How many Prouve chairs fit at a restaurant table?
Reserve 24 in of table edge per seat to ensure comfortable spacing. A 24 in two-top accommodates 2 chairs, while a 42 in or wider table can comfortably seat 4 chairs along the main edge.
How do I clean the PPM seat?
Maintain the surface by wiping away dust with a soft cloth at the end of each shift. For spills, apply a solution of mild soap and water, gently blot the moisture, and buff dry. Consult details in the coffee shop chairs buying guide for additional sanitation protocols.
Black Metal Dining Chairs Prouve Armchair is an industry style metal dining chair for your dining room. The armrests are solid beech in walnut finish. Exclusively Designed.
Quick Summary (No Surprises):
Important context: We are a reseller and many items ship from vendor/distribution partners. Returns involve real shipping and handling costs. We keep pricing competitive by separating these costs from product pricing rather than building “free returns” into every item.
If you are unsure about sizing, seat height, materials, or colour tone, please contact us before ordering. We will help you confirm the right choice.
We accept no-remorse returns only when all conditions below are met:
Not returnable: final sale / marked non-returnable items, gift cards, assembled/used items, modified items, or items without original packaging/protection.
Important: If the return arrives damaged due to insufficient packaging or shipping damage, the return may be rejected or store credit may be reduced based on the condition received.
If your return is approved and passes inspection:
Example: Item price $1,000 → Restocking fee (40%) $400 → Store credit issued $600 (after inspection).
Please inspect your items as soon as they arrive.
Report damage/defects within 24 hours of delivery by emailing returns@yourbarstools.ca with:
Why 24 hours? Courier claims often require timely reporting. Late reports may limit what we can claim from the courier.
Depending on product type and vendor availability, we may provide replacement parts, replacement item, or a practical resolution such as a retouch/repair solution. If a return is required for a verified defect/damage and replacement cannot be provided, we will confirm the next steps and whether return shipping is covered for that case.
If any hardware or parts are missing, email us within 24 hours of delivery. This is handled as a support issue (not a no-remorse return). We will coordinate shipment of missing parts.
Exchanges are processed as a return first. Once the return is approved and inspected, store credit is issued (no-remorse returns include the 40% restocking fee), and you can place a new order for the desired item.
You may request cancellation within 2–3 hours of purchase by emailing sales@yourbarstools.ca.
Cancellation is only possible if the order has not entered processing/fulfillment. Once shipped, an order cannot be cancelled.
Questions?
Email returns@yourbarstools.ca. If you’re unsure about sizing, seat height, materials, or fit, contact us before ordering—we’ll help you confirm the right choice.