

After placing your order, you will receive a confirmation email indicating we have received your order and pre-authorized your credit card. If an item is backordered or unavailable, we will notify you via email.
In-stock items typically ship within a few business days. You’ll receive tracking once dispatched. Delivery time depends on location and carrier. We pack carefully to reduce damage in transit.
Enjoy free shipping on (the Contiguous) US and Canada orders over $550 with standard shipping (excluding Newfoundland & Labrador, territories, and remote regions in Canada). Flat rate of $120 applies to orders below $550. We do not deliver to PO Box addresses. Standard shipping includes curb side delivery to your front door or apartment lobby. Once shipped, average delivery times is 5-7 business days for the West Coast, and 2-3 business days for the East Coast locations.
From Beginning to End, you will be assigned with a dedicated agent to keep you posted and answer your questions all throughout the process.
Upholstery and slipcover warranties vary by fabric grade as follows:
These warranties apply solely to the upholstery and slipcovers, excluding the product framework. The framework and structures are warranted against factory defects for one (1) year.
We recommend keeping the original packaging. If a return is necessary and the original packaging is unavailable, the customer is responsible for ensuring the product is safely packaged. See More Here.
Returns: No-remorse returns (changed mind) are accepted if requested within 48 hours of delivery. Items must be unused, unassembled, like-new, and in original packaging. Return shipping is paid by the customer (tracked + insured required). A 40% restocking fee applies. Refunds are issued as store credit (valid 12 months) after inspection.
Damage/Defect: Report within 24 hours of delivery with photos to returns@yourbarstools.ca.
To be clear, "free" return shipping is not actually free! It just appears that way but the shipping company still charges a fee to the business, and the product price is raised to compensate. That means free return shipping may not be so free after all, as you’re actually paying the shipping cost in the product price. And you may be thinking the retailers are doing you the favour.
What Do We Do Instead of Free Returns?
We work harder to make sure you never need one.
The result: fewer than 1% of our orders lead to a return request, year after year. The best return is the one you never need to make.
To deliver the highest quality products at the most affordable prices. After all, isn't this the essence of online shopping?
The Prouve line is a dining chair with a walnut or oak veneer seat and a smooth powder coat metal base, built for restaurants, cafés, and hotels.
It places you 19 in from the ground inside a 32 in high, 17 in wide, 21 in deep frame, which suits 28 to 30 in restaurant tables.
Designed by sohoConcept, this Metal Cafe Chairs model combines a lightweight frame with a supportive curved backrest. The 19 in seat depth reduces fatigue during long service hours. The plywood shell resists chipping while staying under 16 lb for easy rearrangement between shifts. You can rely on these metal dining chairs to handle daily turnover without losing their original shape or finish.
Place these chairs in busy café counters, hotel breakfast rooms, or contemporary dining halls where quick cleaning matters. Allow roughly 24 in of table edge per unit and keep about 36 in behind pulled-out seats for clear aisle traffic. The slender profile slides neatly under standard worktops without blocking walkways.
For orders of 12 or more units, our Trade Programme offers volume pricing and priority stock allocation. Review the restaurant seating guide before finalizing your layout or mixing finishes across multiple rooms.
Is the Prouve Metal Chair suitable for restaurant use? Yes, the plywood seat and reinforced steel frame meet commercial cycling standards for food service areas.
How many Prouve Metal Chair chairs fit at a restaurant table? Plan 24 in of table edge space per unit, which means a 24 in two-top seats 2 people, a 30 to 36 in table holds 2 to 4 diners, and a 42 in table comfortably seats 4 guests.
How do I clean the walnut or oak veneer seat? Wipe the surface with a damp cloth and mild soap every few weeks, then dry immediately. You can find layout tips in our coffee shop chairs buying guide when planning your next refresh cycle.
Crafted from high-quality materials, these café chairs are built to last. The frames are made from durable metal, and the seat and back are crafted from high quality wood that is both strong and stylish. The design fits perfectly with any décor style, making it an ideal choice for any café. In addition to style and durability, we understand the importance of comfort for your customers. That's why our café chairs are designed with ergonomics in mind. Each café chair features a durable seat and backrest, which provides support and reduces fatigue, even during extended periods of use.
Our collection of modern and industrial café chairs Canada are perfect for any coffee shop or café in Canada. Café chairs Canada are designed with both form and function in mind, to provide your customers with a comfortable and stylish place to sit while enjoying their coffee or meal. Our café chairs Canada are easy to clean and maintain, making them the perfect choice for high-traffic areas.
Quick Summary (No Surprises):
Important context: We are a reseller and many items ship from vendor/distribution partners. Returns involve real shipping and handling costs. We keep pricing competitive by separating these costs from product pricing rather than building “free returns” into every item.
If you are unsure about sizing, seat height, materials, or colour tone, please contact us before ordering. We will help you confirm the right choice.
We accept no-remorse returns only when all conditions below are met:
Not returnable: final sale / marked non-returnable items, gift cards, assembled/used items, modified items, or items without original packaging/protection.
Important: If the return arrives damaged due to insufficient packaging or shipping damage, the return may be rejected or store credit may be reduced based on the condition received.
If your return is approved and passes inspection:
Example: Item price $1,000 → Restocking fee (40%) $400 → Store credit issued $600 (after inspection).
Please inspect your items as soon as they arrive.
Report damage/defects within 24 hours of delivery by emailing returns@yourbarstools.ca with:
Why 24 hours? Courier claims often require timely reporting. Late reports may limit what we can claim from the courier.
Depending on product type and vendor availability, we may provide replacement parts, replacement item, or a practical resolution such as a retouch/repair solution. If a return is required for a verified defect/damage and replacement cannot be provided, we will confirm the next steps and whether return shipping is covered for that case.
If any hardware or parts are missing, email us within 24 hours of delivery. This is handled as a support issue (not a no-remorse return). We will coordinate shipment of missing parts.
Exchanges are processed as a return first. Once the return is approved and inspected, store credit is issued (no-remorse returns include the 40% restocking fee), and you can place a new order for the desired item.
You may request cancellation within 2–3 hours of purchase by emailing sales@yourbarstools.ca.
Cancellation is only possible if the order has not entered processing/fulfillment. Once shipped, an order cannot be cancelled.
Questions?
Email returns@yourbarstools.ca. If you’re unsure about sizing, seat height, materials, or fit, contact us before ordering—we’ll help you confirm the right choice.
Â