Order Confirmation and Shipment:
After placing your order, you will receive a confirmation email indicating we have received your order and pre-authorized your credit card. If an item is backordered or unavailable, we will notify you via email. On average orders are shipped within 5 days.
Enjoy free shipping on (the Contiguous) US and Canada orders over $550 with standard shipping (excluding Newfoundland & Labrador, territories, and remote regions in Canada). Approximately $300 surcharge may apply to remote locations outside major centres, in which case it will be advised after checkout. Note: We do not deliver to PO Box addresses. Standard shipping includes delivery to your front door or apartment lobby. Once shipped, average delivery times is 5-7 business days for the West Coast, and 2-3 business days for the East Coast locations.
From Beginning to End, you will be assigned with a dedicated agent to keep you posted and answer your questions all throughout the process.
For More Details about Orders & Shipping, click here.
Upholstery and slipcover warranties vary by fabric grade as follows:
- Camira Era/Blazer: 10 years
- PPM and PPM-S fabrics: 5 years
- PPM-FR fabric: 3 years
- Leatherette fabric: 1 year
- All other fabric materials: 1 year
These warranties apply solely to the upholstery and slipcovers, excluding the product framework. The framework and structures are warranted against factory defects for one (1) year.
We recommend keeping the original packaging. If a return is necessary and the original packaging is unavailable, the customer is responsible for ensuring the product is safely packaged. See More Here.
Who (Really) Pays for Free Return Shipping?
To be clear, "free" return shipping is not actually free! It just appears that way but the shipping company still charges a fee to the business, and the product price is raised to compensate. That means free return shipping may not be so free after all, as you’re actually paying the shipping cost in the product price. And you may be thinking the retailers are doing you the favour. Quite a clever trick, really.Â
What Do We Do Instead of Free Returns?
Work much harder to reduce our costs. First and foremost, we offer the best curated collections in the market. We continuously find better ways to explain every detail in a language you understand, rather than relying on manufacturers' descriptions. Our product pages are visually stunning, and we are always available to personally respond to your inquiries, ensuring you make the most informed decisions. Additionally, we offer free consultations with our professional interior designer when needed.
We also cover the shipping costs to your door. When extra protection is necessary, we opt to ship on wooden pallets, despite the higher cost. This commitment to quality is why our return request rates have been less than 1% for consecutive years—because we always exceed expectations.
Why Do We Do This?
To deliver the highest quality products at the most affordable prices. After all, isn't this the essence of online shopping?
Read Our Return Policy Here
Amed Wood Leather Dining Chairs by sohoConcept are very comfortable modern dining chairs suitable for all body shapes in Canada. Amed wooden dining room chairs are not just comfortable designs but also very practical pieces of various kitchen dining sets. Upholstered seats are available in leatherette faux leather, PPM faux leather, wool fabric, bouclé fabric, and velvet. The wood legs come in beech wood walnut finish, beech wood wenge (black) finish, natural ash, and original American walnut.
Amed Wood Leather Dining Chairs by sohoConcept are elegant modern dining chairs with classy backrest. The curved hugging backrest is very supportive to your posture even on the sides to ensure an ergonomic position. Amed wooden upholstered dining chairs have a casual look and a touch of elegance that makes it suitable for a wide range of kitchen tables and chairs.
Amed Wood Leather Dining Chairs by sohoConcept feature a wood base and an upholstered comfortable seat which has a steel structure, molded by an injecting polyurethane foam, with “S” shaped springs for extra flexibility and strength. Because of this manufacturing technique, Amed Wood Dining Chairs are very sturdy chairs.
For Amed Wood Leather Dining Chairs by sohoConcept, as well as any other product from sohoConcept we curate here, you can be sure that they possess many tags at the same time; they are modern, comfortable, sturdy, elegant, casual yet classy dining room chairs. All our products are designed by Canadians for Canadians.
Useful Tips
Amed Wood Dining Chair is suitable for residential use only. For commercial use, stretcher options should be chosen. You may find the option with stretcher (base) in Main Menu under Commercial.
Leatherette is a synthetic material designed specifically to mimic leather. It’s also known as fake leather, faux leather, and synthetic leather, although in the furniture industry, leatherette is the most common name.
It’s typically made from natural or synthetic cloth fibers coated in PVC or polyurethane and contains no animal by-products, unlike real leather which is made from animal hide treated with chemicals.
If you’re looking for furniture for your home and have small children, leatherette’s ease of cleaning will help make your furniture last longer.
The best thing about Leatherette material is it is the perfect material to wipe and go; making it super easy to clean! All it requires to remove unwanted dust is wiping it away with a clean cloth. If you want to take a few extra steps, soapy water is the way to go! All you need is some soapy water and a simple white cloth to remove any unwanted residues. The final step is to make sure you dry. Those two steps are perfect to maintain the best-looking furniture! This material does not require any bleach or alcohol for maintaining its perfect condition.
PPM, also known as Polyurethane-Polyester Microfiber, is the newest upholstery material that resembles the qualities within genuine leather! The qualities PPM leather is known for is the durable breathable material perfect and ready for every season! It is super easy to clean and maintain for a long period of time! All it requires is a clean white cloth to wipe away any residues! If needed, you may use soapy water, and once complete just dry the material and you are ready for beautiful clean furniture!
It is one of the finest leathers with a thickness of 1.5mm which promotes strength and prevents any possible tearing, sagging, shrinking or more. Due to the strength of the PPM material is highly recommended to be used in high traffic commercial environments!
The Polyurethane material has slowly developed to be one of the materials closely resembling genuine leathers! It provides the same feeling of the surface, of the hand and the physical appearance!
Despite PPM leather being quite new, it does have great quality to its name. The strength and durability with the breathable effect to it has people questioning if it is really leather! Like genuine leather, it is best not to leave it in the sun for too long due to cracking and heating up, however the breathable effect does prevent any possible cracking that might occur.
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Specs/Swatches
Light Grey Leatherette - Seat
Grey PPM-FR - Seat
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Cinnamon PPM-FR - Seat (This swatch for color hue only, surface structure same as Grey)
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Wood Finish - Base
Dimensions
AMED DINING CHAIRS: H 31" W 17" D 21" Seat H 18"
WEIGHT CAP (LB) 350
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Inspirations
Enhanced Returns & Exchanges Policy for a Hassle-Free Shopping Experience:
At Your Bar Stools Canada, we're committed to ensuring you fall in love with your purchase. However, we understand that sometimes, things might not work out as expected. Afraid not, because we've designed a returns and exchanges policy that's understandable, easy to use, and totally non-threatening. Here's the simplified process:
Simple Steps for a Smooth Return or Exchange
- Quick Notification: If your purchase isn’t quite right, reach out within 2 days after delivery. We’re all ears at [returns@YourBarStools.ca].
- Condition of Return: Ensure the item remains in pristine condition - unwrapped carefully without assembly or use, and repackage it in its original packaging. It’s that simple!
- Effortless Process: After we’ve approved your return pending inspection result at the warehouse upon arrival, we’ll guide you through the next steps. Though return shipping is yours to arrange, remember, it’s a rare step for our customers, who almost always find more to love than they expect!
- Damages and Defects: If by a slim chance your item arrives damaged or defective, rest assured, we’ve got the return shipping fees covered if replacement cannot be provided.
- What’s Not Returnable: There are a few items like those marked as final sale or “non-returnable,” and gift cards, that we can’t take back. But for everything else, we’re here to work things out.
- Your Satisfaction is Our Priority: In the unlikely event you need to return something due to a defect, and we can’t replace it, we'll issue a refund as explained below. Plus, with store credit valid for a full year, you have ample time to find just the thing that makes your heart sing.
Steps to Making Returns Easy
Inspect Your Items on Arrival
Please take a moment to inspect your items as soon as they arrive. For any concerns or questions, our customer service team is on standby to ensure your total satisfaction and guide you through the next steps. We want you to be thrilled with your purchase and are always here to help.
How to Initiate a Return
Pack the item(s) securely in the original packaging and choose an appropriate courier with full insurance coverage and traceable shipping method. Please note that we cannot issue refunds for items that are damaged during return shipping or for returns that fail to arrive. Once we receive your returned item(s) and inspect them, we will process your refund or exchange as swiftly as possible.
Remember, our aim is to make returns as easy and hassle-free for you as we can.
Requirements for Item Condition Upon Return
To ensure a smooth return process, it's essential that the items you send back meet our condition requirements. Please make sure that the item(s) are free of any damages, have never been used or modified, and remain unassembled. We also require that you return the item(s) in their original packaging. If the original packaging includes wooden pallets, make sure to place the packaging over these pallets in the same manner as it was received. This helps protect the item(s) during transportation and ensures that they arrive back to us in the condition necessary for processing your return. Adhering to these guidelines is crucial for a successful return and to qualify for the store credit refund option. Thank you for your cooperation and understanding.
Refund Options
We offer refunds only in the form of store credit at this time. This allows you to choose another item that better meets your needs or desires without waiting for a bank processing period. Please note, for items returned that are not defective or were correctly shipped, a 40% restocking fee will be applied. This fee is deducted from the store credit amount to cover processing and restocking costs. We aim to keep our prices competitive and our stock fresh, and this policy helps us achieve that. While we do not offer refunds to the original form of payment, we believe our store credit option provides a flexible alternative to ensure you find exactly what you're looking for. Thank you for your understanding.
Our Business Model is Your Difference
Our business model is centred around offering the lowest prices for high-quality products. Unlike many retailers who include the cost of annual returns in their initial prices, causing all customers to indirectly pay for returns, we adopt a different approach. We separate actual costs from estimated costs to ensure transparency. Additionally, we provide Free Shipping on all orders, absorbing the cost ourselves without hiding it in the product price, unlike many competitors.
Should You Need Styling Help Before Checkout - Contact Us
Do you have any styling queries before completing your purchase? As a complimentary service, we provide expert interior design advice. Send us your images, and just hold tight!
Should you have any additional questions or concerns regarding your return, feel free to contact us by email or phone. Our committed customer support team is always here to help and guarantee your satisfaction.
Definition of Defective or Damaged Items
Our return policy states that a product is defective or damaged if it has features that affect its usability (function wise and full aesthetics from outside), making it not suitable or safe for its intended use.
What qualifies as defects or damage?
Defects or damage include significant issues that hamper the product's use, like a crack in the wood, broken pieces from transportation, major scratches or dents that can't be retouched, and faulty mechanisms.
What doesn't count as defects or damage?
Examples of what doesn't constitute a defect or damage include, but not limited to, natural characteristics like wood grains and eye marks, wrinkles on the bent metal, minor paint imperfections, local workmanship variations, Missing pieces or accessories, and differences in wood products' colour or texture.
Standard Procedure:
If you think you've received a defective or damaged item, please send us detailed images right away at return@yourbarstools.ca. We'll review the images asap and give you instructions on how to proceed. Our goal is a swift and practical resolution, which most likely will involve rushing replacement (partial or as a whole) and/or compensation for a retouch.
We are committed to your satisfaction and will work with you to resolve any issues with your purchase.
Exchange Procedure:
If you wish to exchange an item, please be aware that the initial order must first be processed as a return. Once we have received and inspected the returned item to confirm it meets our return criteria, we will initiate your refund accordingly. After this process is complete, you will need to place a new order for the desired item. This two-step procedure ensures a smooth and efficient handling of exchanges, allowing us to maintain accurate records and inventory levels. If you have any questions or need assistance with this process, please contact our customer service team.
Order Cancellation:
If you need to cancel an order, you have a 30-minute window from the time of purchase to email us at sales@yourbarstools.ca and notify us in writing. After this period, the order will be processed, and once it has been shipped, it cannot be cancelled or modified. We recommend acting quickly to ensure your cancellation request is received within this timeframe. If you miss this window, you will need to follow our standard return or exchange procedures after receiving the product.