We offer 1 complimentary room preview per email every 30 days.

Each request includes 1 product + 1 finish.

Customers with an active cart of $500+ may be eligible for up to 3 previews.

Additional previews may be available as a paid option and can be credited toward a purchase.

Standard turnaround is within 24 business hours.

During high volume periods, turnaround may extend slightly. If so, we’ll email you.

Your preview is a visual decision aid.

Colours, tones, and brightness can appear differently depending on:room lightingphoto qualityscreen/device settings

Final appearance may vary slightly in person.

For the best result:

Use a bright photo (daylight preferred)

Take the image straight-on when possible

Include the area where the item will be placed

Avoid heavy filters or dark/night photos

Your uploaded photo is used only to create your room preview and communicate the result to you.

We do not use your photo for marketing without your permission.

Photos may be deleted after processing and follow-up, in line with our internal retention practices.

This service is intended to support genuine purchase decisions.

We may limit or decline requests that are incomplete, duplicate, or outside normal use.