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Enjoy free shipping on (the Contiguous) US and Canada orders over $550 with standard shipping (excluding Newfoundland & Labrador, territories, and remote regions in Canada). Approximately $300 surcharge may apply to remote locations outside major centres, in which case it will be advised after checkout. Note: We do not deliver to PO Box addresses. Standard shipping includes delivery to your front door or apartment lobby. Once shipped, average delivery times is 5-7 business days for the West Coast, and 2-3 business days for the East Coast locations.
From Beginning to End, you will be assigned with a dedicated agent to keep you posted and answer your questions all throughout the process.
Upholstery and slipcover warranties vary by fabric grade as follows:
These warranties apply solely to the upholstery and slipcovers, excluding the product framework. The framework and structures are warranted against factory defects for one (1) year.
We recommend keeping the original packaging. If a return is necessary and the original packaging is unavailable, the customer is responsible for ensuring the product is safely packaged. See More Here.
To be clear, "free" return shipping is not actually free! It just appears that way but the shipping company still charges a fee to the business, and the product price is raised to compensate. That means free return shipping may not be so free after all, as you’re actually paying the shipping cost in the product price. And you may be thinking the retailers are doing you the favour. Quite a clever trick, really.
Work much harder to reduce our costs. First and foremost, we offer the best curated collections in the market. We continuously find better ways to explain every detail in a language you understand, rather than relying on manufacturers' descriptions. Our product pages are visually stunning, and we are always available to personally respond to your inquiries, ensuring you make the most informed decisions. Additionally, we offer free consultations with our professional interior designer when needed.
We also cover the shipping costs to your door. When extra protection is necessary, we opt to ship on wooden pallets, despite the higher cost. This commitment to quality is why our return request rates have been less than 1% for consecutive years—because we always exceed expectations.
To deliver the highest quality products at the most affordable prices. After all, isn't this the essence of online shopping?
The metal frame of Brown Metal Dining Chairs provides a unique and modern look that catches the eye. The brown metal dining chairs offer a more rustic and rugged appeal. These chairs are perfect for those who love the Bohemian and shabby chic style. The brown metal frames are sturdy and offer excellent support, making them a durable option for everyday use. The metal frame can withstand spills and other damage, making them less prone to wear and tear than wooden chairs. The metal construction of the chairs also makes them incredibly sturdy and durable, making them a great investment in the long run.
The Brown Leather Chair with Metal Frame is another standout piece in this collection. The soft and supple leather seat and backrest provide utmost comfort and luxury. The metal frame complements the leather perfectly and adds a touch of modernity to the design. Our brown leather chair with metal frame offers both style and comfort. Made of high-quality leather, these chairs offer excellent comfort and support. The metal frame is sturdy and provides exceptional durability, ensuring they will last for many years to come. The combination of brown leather and metal frame creates a unique look that blends in seamlessly with both modern and traditional décor.
The Brown Leather Dining Chairs with Metal Legs are a perfect blend of style and functionality. These chairs offer the same luxury and comfort as the Brown Leather Chair with Metal Frame but with the added sturdiness of metal legs. The metal legs ensure the chairs are stable and strong enough to support your weight comfortably. They are perfect for formal dining spaces, as they offer a luxurious and elegant touch to your setting. Made of premium quality faux leather, these chairs are incredibly comfortable, ensuring you and your guests will enjoy your dining experience to the fullest.
If you're looking for a way to elevate your dining experience with style and sophistication, then our faux leather dining chairs with chrome legs are perfect for you. The elegant design of these chairs creates a modern and chic look that's sure to impress your guests. With an understated and sophisticated style, these chairs are perfect for any dining room or kitchen space. Whether you're hosting a formal dinner party or having a casual meal with your family, our faux leather dining chairs with chrome legs are the ideal choice. These chairs are easy to maintain, so you can enjoy them for years to come.
Dining chairs with chrome legs are perfect for those who value modern, timeless design. Chrome is highly durable, easy to clean, and adds a sleek, polished finish to any room. However, some may find chrome to be cooler to the touch, making it less inviting than other metal finishes.
Our faux leather dining chairs with metal legs are nothing short of exquisite. The sleek metal legs offer a modern touch that blends seamlessly with traditional or contemporary decor styles. Meanwhile, the plush leather upholstery promises supreme comfort, making every meal a truly indulgent experience. These Faux Leather Dining Chairs with Metal Legs are incredibly easy to clean and maintain, making them a practical and functional choice for any home. Simply wipe them down with a damp cloth and they will look as good as new. Crafted with premium quality faux leather, these Faux Leather Dining Chairs with Metal Legs offer the same level of elegance as genuine leather, without ethical concerns. Our faux leather chairs with metal legs are versatile and can complement any dining table, regardless of its style. Whether you prefer a minimalist or ornate aesthetic, these chairs can blend in seamlessly and enhance the overall look of your dining area.
Our Leather Chair with Metal Legs are made from high-quality faux leather and sturdy metal legs, this stunning piece is designed to elevate your dining experience to a new level of sophistication. Invest in our leather chairs with metal legs and transform your dining space into a stylish and sophisticated haven for all your dining needs. Order yours today and begin enjoying the comfort and elegance that these chairs have to offer.
Brown Leather Chair Metal Frame Eiffel is suitable both for residential and commercial use.
Maintenance Vacuum regularly. Wipe with a damp cloth using soap and water or use proprietary upholstery shampoo. For deeper cleaning use steam or professionally dry clean.
PPM, also known as Polyurethane-Polyester Microfiber, is the newest upholstery material that resembles the qualities within genuine leather! The qualities PPM leather is known for is the durable breathable material perfect and ready for every season! It is super easy to clean and maintain for a long period of time! All it requires is a clean white cloth to wipe away any residues! If needed, you may use soapy water, and once complete just dry the material and you are ready for beautiful clean furniture!
It is one of the finest leathers with a thickness of 1.5mm which promotes strength and prevents any possible tearing, sagging, shrinking or more. Due to the strength of the PPM material is highly recommended to be used in high traffic commercial environments!
The Polyurethane material has slowly developed to be one of the materials closely resembling genuine leathers! It provides the same feeling of the surface, of the hand and the physical appearance!
Despite PPM leather being quite new, it does have great quality to its name. The strength and durability with the breathable effect to it has people questioning if it is really leather! Like genuine leather, it is best not to leave it in the sun for too long due to cracking and heating up, however the breathable effect does prevent any possible cracking that might occur.
To maintain, occasional dust cleaning with a clean white cloth is recommended. If needed, apply soapy water, followed by wiping down with clear water and drying.
Seat and Backrest - Brick PPM-S - Eiffel Classy
Seat and Backrest - Hazelnut PPM-S - Eiffel Classy/ Eiffel Classy Arm
Seat and Backrest - Caramel PPM - Eiffel Cross/ Eiffel Sled
Metal Frame and Legs - Solid Chrome Steel (Solid Metal Tube)
Dimensions:
Eiffel Classy: H 32" W 19.5" D 23" Seat H 17"
Eiffel Classy Arm Metal: H 31" W 22.5" D 23" Seat H 18.25" Arm H26.5"
Eiffel Cross: H 32.5" W 19.5" D 23" Seat H 18"
Eiffel Sled: H 32" W 19.5" D 23" Seat H 17"
WEIGHT CAP (LB) 350
At Your Bar Stools Canada, we're committed to ensuring you fall in love with your purchase. However, we understand that sometimes, things might not work out as expected. Afraid not, because we've designed a returns and exchanges policy that's understandable, easy to use, and totally non-threatening. Here's the simplified process:
Please take a moment to inspect your items as soon as they arrive. For any concerns or questions, our customer service team is on standby to ensure your total satisfaction and guide you through the next steps. We want you to be thrilled with your purchase and are always here to help.
Pack the item(s) securely in the original packaging and choose an appropriate courier with full insurance coverage and traceable shipping method. Please note that we cannot issue refunds for items that are damaged during return shipping or for returns that fail to arrive. Once we receive your returned item(s) and inspect them, we will process your refund or exchange as swiftly as possible.
Remember, our aim is to make returns as easy and hassle-free for you as we can.
To ensure a smooth return process, it's essential that the items you send back meet our condition requirements. Please make sure that the item(s) are free of any damages, have never been used or modified, and remain unassembled. We also require that you return the item(s) in their original packaging. If the original packaging includes wooden pallets, make sure to place the packaging over these pallets in the same manner as it was received. This helps protect the item(s) during transportation and ensures that they arrive back to us in the condition necessary for processing your return. Adhering to these guidelines is crucial for a successful return and to qualify for the store credit refund option. Thank you for your cooperation and understanding.
We offer refunds only in the form of store credit at this time. This allows you to choose another item that better meets your needs or desires without waiting for a bank processing period. Please note, for items returned that are not defective or were correctly shipped, a 40% restocking fee will be applied. This fee is deducted from the store credit amount to cover processing and restocking costs. We aim to keep our prices competitive and our stock fresh, and this policy helps us achieve that. While we do not offer refunds to the original form of payment, we believe our store credit option provides a flexible alternative to ensure you find exactly what you're looking for. Thank you for your understanding.
Our business model is centred around offering the lowest prices for high-quality products. Unlike many retailers who include the cost of annual returns in their initial prices, causing all customers to indirectly pay for returns, we adopt a different approach. We separate actual costs from estimated costs to ensure transparency. Additionally, we provide Free Shipping on all orders, absorbing the cost ourselves without hiding it in the product price, unlike many competitors.
Do you have any styling queries before completing your purchase? As a complimentary service, we provide expert interior design advice. Send us your images, and just hold tight!
Should you have any additional questions or concerns regarding your return, feel free to contact us by email or phone. Our committed customer support team is always here to help and guarantee your satisfaction.
Our return policy states that a product is defective or damaged if it has features that affect its usability (function wise and full aesthetics from outside), making it not suitable or safe for its intended use.
What qualifies as defects or damage?
Defects or damage include significant issues that hamper the product's use, like a crack in the wood, broken pieces from transportation, major scratches or dents that can't be retouched, and faulty mechanisms.
What doesn't count as defects or damage?
Examples of what doesn't constitute a defect or damage include, but not limited to, natural characteristics like wood grains and eye marks, wrinkles on the bent metal, minor paint imperfections, local workmanship variations, Missing pieces or accessories, and differences in wood products' colour or texture.
If you think you've received a defective or damaged item, please send us detailed images right away at return@yourbarstools.ca. We'll review the images asap and give you instructions on how to proceed. Our goal is a swift and practical resolution, which most likely will involve rushing replacement (partial or as a whole) and/or compensation for a retouch.
We are committed to your satisfaction and will work with you to resolve any issues with your purchase.
If you wish to exchange an item, please be aware that the initial order must first be processed as a return. Once we have received and inspected the returned item to confirm it meets our return criteria, we will initiate your refund accordingly. After this process is complete, you will need to place a new order for the desired item. This two-step procedure ensures a smooth and efficient handling of exchanges, allowing us to maintain accurate records and inventory levels. If you have any questions or need assistance with this process, please contact our customer service team.
If you need to cancel an order, you have a 30-minute window from the time of purchase to email us at sales@yourbarstools.ca and notify us in writing. After this period, the order will be processed, and once it has been shipped, it cannot be cancelled or modified. We recommend acting quickly to ensure your cancellation request is received within this timeframe. If you miss this window, you will need to follow our standard return or exchange procedures after receiving the product.