Order Confirmation and Shipment:
After placing your order, you will receive a confirmation email indicating we have received your order and pre-authorized your credit card. If an item is backordered or unavailable, we will notify you via email. On average orders are shipped within 5 days.
Enjoy free shipping on (the Contiguous) US and Canada orders over $550 with standard shipping (excluding Newfoundland & Labrador, territories, and remote regions in Canada). Approximately $300 surcharge may apply to remote locations outside major centres, in which case it will be advised after checkout. Note: We do not deliver to PO Box addresses. Standard shipping includes delivery to your front door or apartment lobby. Once shipped, average delivery times is 5-7 business days for the West Coast, and 2-3 business days for the East Coast locations.
From Beginning to End, you will be assigned with a dedicated agent to keep you posted and answer your questions all throughout the process.
For More Details about Orders & Shipping, click here.
Upholstery and slipcover warranties vary by fabric grade as follows:
- Camira Era/Blazer: 10 years
- PPM and PPM-S fabrics: 5 years
- PPM-FR fabric: 3 years
- Leatherette fabric: 1 year
- All other fabric materials: 1 year
These warranties apply solely to the upholstery and slipcovers, excluding the product framework. The framework and structures are warranted against factory defects for one (1) year.
We recommend keeping the original packaging. If a return is necessary and the original packaging is unavailable, the customer is responsible for ensuring the product is safely packaged. See More Here.
Who (Really) Pays for Free Return Shipping?
To be clear, "free" return shipping is not actually free! It just appears that way but the shipping company still charges a fee to the business, and the product price is raised to compensate. That means free return shipping may not be so free after all, as you’re actually paying the shipping cost in the product price. And you may be thinking the retailers are doing you the favour. Quite a clever trick, really.Â
What Do We Do Instead of Free Returns?
Work much harder to reduce our costs. First and foremost, we offer the best curated collections in the market. We continuously find better ways to explain every detail in a language you understand, rather than relying on manufacturers' descriptions. Our product pages are visually stunning, and we are always available to personally respond to your inquiries, ensuring you make the most informed decisions. Additionally, we offer free consultations with our professional interior designer when needed.
We also cover the shipping costs to your door. When extra protection is necessary, we opt to ship on wooden pallets, despite the higher cost. This commitment to quality is why our return request rates have been less than 1% for consecutive years—because we always exceed expectations.
Why Do We Do This?
To deliver the highest quality products at the most affordable prices. After all, isn't this the essence of online shopping?
Read Our Return Policy Here
Introducing the Drops Living Room Chair - a testament to contemporary design blending comfort and style. This occasional chair features a well-padded upholstered seat and backrest, ensuring optimal comfort for those extended reading or conversation sessions. Living Room Chairs Drops Boucle is supported by a sturdy wood base, adding a hint of rustic charm to its overall modern aesthetic. What sets the Drops chair apart is the unique addition of acrylic rope on the back, offering a visually striking contrast and enhancing its design appeal. Ideally suited for both residential and commercial use, the Drops chair is more than just a seating solution - it's a statement piece that can elevate any living or office space.
The Drops Living Room Chair is the perfect combination of form and function. With its sleek design, it can easily fit into any modern living room or office space. The sturdy wood base not only provides stability but also adds a touch of warmth to the overall aesthetic. But what truly sets the Drops chair apart is its unique use of acrylic rope on the backrest. This unexpected addition adds an element of texture and visual interest, making the chair a true statement piece in any room.
Despite its contemporary design, Living Room Chairs Drops Boucle is also incredibly comfortable. The well-padded seat and backrest ensure that you can relax for hours on end without feeling any discomfort. This makes it perfect for those extended reading or conversation sessions with friends and family. Not only is the Drops chair perfect for residential use, but it also makes a stylish addition to any commercial space. Whether it's placed in a waiting area or used as an accent piece in an office, this chair is sure to impress clients and guests alike.
Moreover, investing in quality furniture like the Living Room Chairs Drops Boucle is a wise decision in the long run. With its durable construction and timeless design, this chair can withstand daily use and changing interior trends, making it a worthy investment for any homeowner or business owner.
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Specs/Swatches
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Dimensions:
Drops:Â HÂ 26"Â WÂ 23.5"Â DÂ 27.5"Â Arm HÂ 24"Â Seat HÂ 15.5"
Cushion:Â HÂ 19"Â WÂ 19"
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Upholstery:
Boucle Fabric (Juno-04) - Off White
Boucle Fabric (Juno-10) -Â Black
Frame:
Ash Wood Walnut Finish
Ash Wood Wenge Finish
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Useful Tips
Beyond its physical attributes, the Living Room Chairs Drops Boucle also adds character to a space. Its unique design and use of materials can add a touch of personality to an otherwise ordinary room, making it stand out and leave a lasting impression on anyone who sees it.
Boucle Lounge Chairs
Boucle fabric, with its looped texture and soft touch, has found its way onto the framework of lounge chairs, birthing the Boucle Lounge Chairs. These chairs boast a timeless appeal, blending effortlessly both in mid-century modern and contemporary settings. Their distinctive upholstery is not merely a feast for the eyes; it also offers a tactile experience that is both luxurious and comforting. The curvaceous form of these chairs often cradled in embracing arms, coupled with the soft, rich texture of the boucle fabric, creates an inviting seating solution. The Boucle Lounge Chair is synonymous with elegance and comfort, making it an ideal choice for individuals seeking to infuse their space with a touch of sophistication and warmth.
Modern Lounge Armchair
Modern lounge armchairs represent the perfect amalgamation of style, comfort, and functionality. They are characterized by their sleek lines, innovative designs and a wide range of material choices from premium leather to plush upholstery. Precisely designed armrests offer an added layer of comfort, making the chairs ideal for relaxation or leisurely reading. With an impressive variety of styles available, from minimalist to bold statement pieces, these armchairs serve not just as seating, but as a pivotal component of a room’s overall aesthetic. They integrate effortlessly with contemporary settings, breathing life into spaces with their unique forms and textures. A modern lounge armchair is more than just a piece of furniture; it is a testament to the transformative power of design, bringing together the elements of a room into a cohesive, stylish, and welcoming whole.
Comfortable Living Room Chairs
The Drops Living Room Chairs truly set a new standard for comfortable seating options. Where other chairs settle for basic comfort requirements, Drops Chairs go above and beyond to provide a unique blend of comfort and style. Apart from the ergonomic design which fosters a relaxed seating position, their unique acrylic rope backrest not only enhances the aesthetic appeal but also offers improved support and adaptability, conforming to the user's back for personalized comfort. Additionally, the generous padding in the seat and backrest offers luxurious comfort, making them ideal for long sitting durations. The commitment to integrating comfort with unique design elements makes the Drops Chairs an exceptional choice in the realm of comfortable living room chairs.
Enhanced Returns & Exchanges Policy for a Hassle-Free Shopping Experience:
At Your Bar Stools Canada, we're committed to ensuring you fall in love with your purchase. However, we understand that sometimes, things might not work out as expected. Afraid not, because we've designed a returns and exchanges policy that's understandable, easy to use, and totally non-threatening. Here's the simplified process:
Simple Steps for a Smooth Return or Exchange
- Quick Notification: If your purchase isn’t quite right, reach out within 2 days after delivery. We’re all ears at [returns@YourBarStools.ca].
- Condition of Return: Ensure the item remains in pristine condition - unwrapped carefully without assembly or use, and repackage it in its original packaging. It’s that simple!
- Effortless Process: After we’ve approved your return pending inspection result at the warehouse upon arrival, we’ll guide you through the next steps. Though return shipping is yours to arrange, remember, it’s a rare step for our customers, who almost always find more to love than they expect!
- Damages and Defects: If by a slim chance your item arrives damaged or defective, rest assured, we’ve got the return shipping fees covered if replacement cannot be provided.
- What’s Not Returnable: There are a few items like those marked as final sale or “non-returnable,” and gift cards, that we can’t take back. But for everything else, we’re here to work things out.
- Your Satisfaction is Our Priority: In the unlikely event you need to return something due to a defect, and we can’t replace it, we'll issue a refund as explained below. Plus, with store credit valid for a full year, you have ample time to find just the thing that makes your heart sing.
Steps to Making Returns Easy
Inspect Your Items on Arrival
Please take a moment to inspect your items as soon as they arrive. For any concerns or questions, our customer service team is on standby to ensure your total satisfaction and guide you through the next steps. We want you to be thrilled with your purchase and are always here to help.
How to Initiate a Return
Pack the item(s) securely in the original packaging and choose an appropriate courier with full insurance coverage and traceable shipping method. Please note that we cannot issue refunds for items that are damaged during return shipping or for returns that fail to arrive. Once we receive your returned item(s) and inspect them, we will process your refund or exchange as swiftly as possible.
Remember, our aim is to make returns as easy and hassle-free for you as we can.
Requirements for Item Condition Upon Return
To ensure a smooth return process, it's essential that the items you send back meet our condition requirements. Please make sure that the item(s) are free of any damages, have never been used or modified, and remain unassembled. We also require that you return the item(s) in their original packaging. If the original packaging includes wooden pallets, make sure to place the packaging over these pallets in the same manner as it was received. This helps protect the item(s) during transportation and ensures that they arrive back to us in the condition necessary for processing your return. Adhering to these guidelines is crucial for a successful return and to qualify for the store credit refund option. Thank you for your cooperation and understanding.
Refund Options
We offer refunds only in the form of store credit at this time. This allows you to choose another item that better meets your needs or desires without waiting for a bank processing period. Please note, for items returned that are not defective or were correctly shipped, a 40% restocking fee will be applied. This fee is deducted from the store credit amount to cover processing and restocking costs. We aim to keep our prices competitive and our stock fresh, and this policy helps us achieve that. While we do not offer refunds to the original form of payment, we believe our store credit option provides a flexible alternative to ensure you find exactly what you're looking for. Thank you for your understanding.
Our Business Model is Your Difference
Our business model is centred around offering the lowest prices for high-quality products. Unlike many retailers who include the cost of annual returns in their initial prices, causing all customers to indirectly pay for returns, we adopt a different approach. We separate actual costs from estimated costs to ensure transparency. Additionally, we provide Free Shipping on all orders, absorbing the cost ourselves without hiding it in the product price, unlike many competitors.
Should You Need Styling Help Before Checkout - Contact Us
Do you have any styling queries before completing your purchase? As a complimentary service, we provide expert interior design advice. Send us your images, and just hold tight!
Should you have any additional questions or concerns regarding your return, feel free to contact us by email or phone. Our committed customer support team is always here to help and guarantee your satisfaction.
Definition of Defective or Damaged Items
Our return policy states that a product is defective or damaged if it has features that affect its usability (function wise and full aesthetics from outside), making it not suitable or safe for its intended use.
What qualifies as defects or damage?
Defects or damage include significant issues that hamper the product's use, like a crack in the wood, broken pieces from transportation, major scratches or dents that can't be retouched, and faulty mechanisms.
What doesn't count as defects or damage?
Examples of what doesn't constitute a defect or damage include, but not limited to, natural characteristics like wood grains and eye marks, wrinkles on the bent metal, minor paint imperfections, local workmanship variations, Missing pieces or accessories, and differences in wood products' colour or texture.
Standard Procedure:
If you think you've received a defective or damaged item, please send us detailed images right away at return@yourbarstools.ca. We'll review the images asap and give you instructions on how to proceed. Our goal is a swift and practical resolution, which most likely will involve rushing replacement (partial or as a whole) and/or compensation for a retouch.
We are committed to your satisfaction and will work with you to resolve any issues with your purchase.
Exchange Procedure:
If you wish to exchange an item, please be aware that the initial order must first be processed as a return. Once we have received and inspected the returned item to confirm it meets our return criteria, we will initiate your refund accordingly. After this process is complete, you will need to place a new order for the desired item. This two-step procedure ensures a smooth and efficient handling of exchanges, allowing us to maintain accurate records and inventory levels. If you have any questions or need assistance with this process, please contact our customer service team.
Order Cancellation:
If you need to cancel an order, you have a 30-minute window from the time of purchase to email us at sales@yourbarstools.ca and notify us in writing. After this period, the order will be processed, and once it has been shipped, it cannot be cancelled or modified. We recommend acting quickly to ensure your cancellation request is received within this timeframe. If you miss this window, you will need to follow our standard return or exchange procedures after receiving the product.